WHAT DO YOU WANT TO KNOW ABOUT BRACCIALETTI AUA? What do you want to know about Braccialetti Aua?
What materials are Aua bracelets made of?
Aua bracelets are made of 12 lampwork glass drops, a 925 silver knot, a glass closing disc and polyester thread. Everything is strictly handmade.
Do Aua bracelets contain nickel?
No, Aua bracelets do not contain Nickel, they are only made of glass, silver and polyester thread.
Are Aua bracelets made in standard sizes?
Yes, Aua bracelets have a standard unisex size of about 22.5 cm, but they can easily be shortened.
Follow our tutorial here!
Is it possible to remove a few drops of glass to make it shorter?
Sure, follow our tutorial here on how to shorten Aua bracelets by removing their glass drops!
Can I put the bracelet in water?
Of course, Aua bracelets withstand either fresh or salt water. The thread is made of waxed polyester and, unlike ordinary cotton or elastic threads, has a much longer life span.
Is it possible to purchase a locking disc?
Sure, just click on Accessories, among the filters in our shop, and choose the disc you like.
Which payment methods are accepted?
The available payment methods are: Visa credit card, Mastercard, prepaid card, PayPal, Apple Pay, Google Pay, Cash on delivery (+5€ on your order).
Shipping, returns and refunds
Which are the shipping costs?
Shipping is always free of charge if the chosen method of payment is credit card or PayPal.
Is it possible to place an order from outside Italy?
Shipping is available to all EU countries. During checkout, once you have entered the destination address of your order, the shipping costs for the selected country will appear.
What are the delivery times?
All orders placed before 1:00 P.M. will be shipped generally by 24/48h.
Where is my order?
When your order is shipped, you will receive an email confirmation and then the courier will send you the tracking info required to monitor the shipment.
How can I make a return?
Contact our Customer Care and arrange a return with them. See our Terms and Conditions of Purchase for any information you may need.
Where is my refund?
The refund will be credited to the payment method of your choice as soon as the returned item is delivered at our premises. If the selected payment method is C.O.D., please contact our Customer Care service.